For UK care home managers

What would a CQC inspector find
if they arrived at your door today?

DBS checks, mandatory training, safeguarding, and NMC or HCPC registrations โ€” tracked for every staff member. Renewals are flagged before they lapse. You're inspection-ready before you know an inspection is coming. From signup to your first compliant care worker in a single sitting โ€” roles and document requirements for your sector come pre-loaded.

No credit card required · Cancel anytime · Export your data any time

Staff compliance
Rosewood Care Home โ€” 34 staff (illustrative)
11
Fully current
4
Due renewal
2
Overdue
1
New starter
Patience Adeyemi
Senior Carer ยท 3 yrs
Moving & handling due
Maria Ionescu
Care Assistant ยท 1 yr
Safeguarding overdue
Sandra Okafor
Nurse ยท NMC registered
All training current
New Starter
Care Assistant ยท week 1
DBS check awaited
CQC inspection-ready records
All mandatory training types built in
GDPR-compliant document storage
Works on shift โ€” mobile friendly

A spreadsheet can't prove you were paying attention. "32 days fully compliant" is timestamped evidence of supply-chain oversight — show it to clients at pre-qualification.

🔥 32 days fully compliant ★ 32d streak 0d Next milestone: 60 days 60d

There's a difference between being compliant
and being able to demonstrate compliance

Care providers who consistently pass CQC inspections tend to have one thing in common: their staff records are current, organised, and demonstrably maintained โ€” not assembled under time pressure when the inspector calls.

โš ๏ธ

Training has different renewal schedules for every staff member

Moving and handling, safeguarding, fire safety, infection control โ€” each with a different renewal interval for each staff member. Tracking it all manually across a team of any size means something eventually slips.

๐Ÿ“ง

Chasing certificates takes time your team doesn't have

Reminding staff to submit their updated certificates, waiting for responses, saving them somewhere you can find them again. The admin burden of keeping records current falls on managers who have other things to manage.

๐Ÿ—‚๏ธ

Finding the right record quickly when CQC ask for it

When CQC arrive unannounced, you need every staff member's training records immediately โ€” not in a folder on someone's computer or an email thread from six months ago.

โš–๏ธ

Meeting fit and proper person requirements with a documented approach

CQC's fit and proper person requirements and the Duty of Candour both require demonstrable records. A timestamped, auditable system is a stronger position than a folder of certificates if compliance is ever questioned.

Up and running quickly

No training course. No onboarding call. No IT department required.

1 โ€”

Add your staff members

Enter their name and email. WorkerRecord sends them a personalised upload link โ€” no account or password needed on their end.

2 โ€”

They upload their documents

Staff members upload documents via a simple portal โ€” from any phone or computer, no account required. A language-friendly portal, available in 14 languages across the site, with the most common languages chosen for each sector.

3 โ€”

You review and approve

Documents appear in your dashboard. Approve, reject with a written reason, or message the staff member directly. Full audit trail, always.

4 โ€”

Alerts handle the rest

Automatic reminders at 60, 30, and 7 days before anything expires โ€” to you and to the staff member. By email, SMS, or WhatsApp.

The product

What it looks like in practice

Real screens from WorkerRecord โ€” anonymised data, real layout.

What your staff members see

workerrecord.co.uk/upload/…

Your document checklist

Hi David — please upload the documents below.

Right to Work
✓ Approved
DBS Certificate
✓ Approved
NMC / HCPC Registration
Uploaded — awaiting review
Safeguarding Training
Not yet uploaded
Moving & Handling
Not yet uploaded
📸 Take a photo or upload a file
Works on any phone — no app needed

What you review

Documents to review
3 awaiting approval
3 new
M. Adebayo
NMC Registration
📎 nmc-cert-2025.pdf
New
✓ Approve
✗ Reject
S. Patel
DBS Certificate
📎 dbs-sunita.pdf
New
✓ Approve
✗ Reject
C. O'Brien
Safeguarding Training
📎 safeguarding-cert.pdf
Resubmitted
✓ Approve
✗ Reject
Every approval is timestamped and stored permanently.

Your compliance overview

All staff members
11
Compliant
3
Expiring
2
Action needed
Sarah Okonkwo
Senior Carer
94%
Compliant
James Patel
RGN - Registered Nurse
41%
Non-compliant
Emma Thornton
Care Assistant
88%
Compliant
Abdul Rahman
Senior Carer
69%
Expiring soon
Mei Lin
Domestic Support
97%
Compliant
Updated live as documents are approved or expire.

Everything a care home manager needs

Built specifically for UK care compliance โ€” not a generic document tool with compliance bolted on as an afterthought.

๐Ÿ”—

Secure upload portal

Each staff member gets a unique link. No passwords, no accounts, no friction. They just upload. Works on a phone on site.

Upload your documents DBS Certificate โœ“ RAMS Upload PLI Certificate Upload No login required Any phone or laptop
๐Ÿ””

Automatic expiry alerts

60, 30, and 7-day warnings sent to you and the staff member. By email, SMS, or WhatsApp โ€” however they prefer.

WorkerRecord Alert โš  PLI Certificate expires in 14 days James Thornton ยท Thornton Groundworks Renew now โ†’ โœ‰ Email ๐Ÿ’ฌ WhatsApp ๐Ÿ“ฑ SMS
๐Ÿ›ก๏ธ

DBS certificates handled correctly

The DBS Code of Practice asks that certificate information isn't kept longer than necessary. WorkerRecord destroys the certificate six months after approval and keeps the record of the check โ€” the date, the type, the reference โ€” so you can still evidence it to an inspector. DBS certificates are also never sent to any AI service.

โœ…

Approve and reject workflow

Review every document, approve or reject with a written reason. Rejected documents go back to the staff member automatically.

๐Ÿ“„ DBS Certificate โ€” James Thornton Thornton Groundworks ยท Uploaded 2 mins ago PDF preview โœ“ Approve โœ— Reject Add a note to the staff member...
๐Ÿ“Š

At-a-glance dashboard

Green, amber, red โ€” you can see the compliance status of every staff member on a single screen. No digging around.

8 COMPLIANT 3 EXPIRING 2 NON-COMPL. 1 PENDING Thornton Groundworks Ltd Compliant Redwood Electrical Services Expiring soon Ashford Civils & Groundworks Non-compliant
๐Ÿ”ฅ

Compliance streak

WorkerRecord shows how many consecutive days your entire supply chain has been fully compliant. CDM 2015 requires principal contractors to maintain active oversight of their supply chain. A compliance streak is timestamped proof that you did. Share the number with clients at pre-qualification โ€” no spreadsheet can produce it.

๐Ÿ”ฅ 32 days fully compliant โ˜… 32d streak 0d Next milestone: 60 days 60d
๐Ÿ‘ท

Worker types & roles

Comes with built-in roles for your sector โ€” bricklayer, electrician, site manager. Each role is pre-configured with its standard document requirements so there is nothing to set up. Add your own custom types on top. Workers only see what is relevant to their role when they upload.

Site Manager DBS Certificate ยท SMSTS ยท First Aid ยท PLI 4 docs Gas Engineer DBS Certificate ยท Gas Safe ยท PLI 3 docs Scaffolder CISRS ยท WAH ยท PLI ยท RAMS 4 docs Electrician DBS Certificate ยท NICEIC ยท PLI 3 docs
๐Ÿ“ฅ

Compliance packs & inspection matrix

Download a full document pack for any worker in one click. For inspections, download a compliance matrix โ€” workers as rows, document types as columns, colour-coded by status. Ready for HSE, CQC, DVSA, SIA, and Environment Agency visits.

DBS Certificate PLI RAMS Gas Safe H&S Pol SMSTS Thornton GW โœ“ โœ“ โœ“ N/A โœ“ โš  Redwood Elec โœ“ โœ— โœ“ N/A โœ“ N/A Ashford Civils โš  โœ“ โœ— N/A โœ“ โœ“ โ†“ Download CSV
๐Ÿ‡ฌ๐Ÿ‡ง

UK-specific from the ground up

Pre-loaded with DBS Certificates, NMC/HCPC registration, safeguarding, moving & handling, medication administration, and infection control training. No configuration needed.

DBS Certificate Gas Safe NICEIC RAMS CISRS CIS CPCS CDM 2015 SMSTS/SSSTS SSIP/CHAS NEBOSH D4 Med Driver CPC Tachograph RTW DBS NMC/HCPC SIA Licence Pre-loaded for your sector ยท nothing to configure
๐Ÿ—‚๏ธ

Your business documents, too

Store and track your CQC registration certificate, Registered Manager certificate, Statement of Purpose, and company policies alongside your workers' documents โ€” sector-specific types are pre-loaded for you. Each type shows exactly why it is required (the Act or regulation that mandates it). Mark anything that does not apply as N/A so inspectors can see you have actively assessed it.

Public Liability Insurance โœ“ Current SSIP Accreditation (CHAS) โš  Renew soon CDM Competence Declaration โœ“ Current ICO Registration โ—‹ N/A ? ? ? ? = why this document is legally required
๐Ÿ“‹

The records you maintain, too

Induction, supervision and appraisal, and Schedule 3 recruitment records are kept by you, not the worker. Track them alongside DBS checks and training so a CQC inspection finds a complete staff file.

All the certificates
that matter on UK sites

WorkerRecord tracks expiry dates and sends reminders before certificates lapse. You can also add custom document types for project-specific requirements.

Public Liability Insurance Employers Liability Insurance DBS Certificate Gas Safe Certificate NICEIC / NAPIT Certificate Method Statement (RAMS) Risk Assessment Health & Safety Policy CHAS / Constructionline CIS Registration + Custom document types

See exactly what you get

Download a sample before you sign up

These are real outputs from WorkerRecord โ€” generated from anonymised data so you can see exactly what your inspectors will see.

Sample compliance report (PDF) Sample compliance matrix (CSV) Sample business documents snapshot (PDF)

Simple, honest pricing

30-day free trial on all plans — no credit card required. At the end of the trial, choose a plan or your account pauses — your data stays available to export.

Starter
ยฃ79/ month + VAT

Up to 15 workers

โœ“ 30-day free trial โ€” no card required

  • Up to 15 workers
  • All UK compliance document types
  • Worker types & role-based document requirements
  • Worker types & role-based document requirements
  • Automatic expiry alerts
  • Approve / reject workflow
  • Secure private document storage
  • Compliance PDF report
  • 500 free SMS/WhatsApp credits/month
  • Email support
Pro
ยฃ149/ month + VAT

Unlimited staff members

โœ“ 30-day free trial โ€” no card required

  • Unlimited workers
  • All UK compliance document types
  • Automatic expiry alerts
  • Approve / reject workflow
  • Secure private document storage
  • Compliance PDF report
  • Per-worker compliance packs (PDF)
  • Sites & projects
  • 500 free SMS/WhatsApp credits/month
  • Team access (Admin + Reviewer roles)
  • CSV bulk import
  • Priority support

One CQC 'requires improvement' finding or regulatory action costs considerably more than a year of WorkerRecord.

Is it worth it?

A single compliance failure โ€” an expired certificate on site, a licence lapse during an inspection โ€” typically costs far more than a year's subscription. The cost comparison for care runs through the numbers if you want to see them.

How much work is it?

WorkerRecord is designed around the worker doing most of the work โ€” they upload their own documents via a link, no account required. Your job is to add your workers, approve what comes in, and set which documents each role requires. No IT involvement, no existing system to migrate from.

So โ€” what would a CQC inspector find?

Every staff member on one screen, green or amber. Every certificate dated, approved, and downloadable as a single pack. Every gap already chased. That's the difference between being compliant and being able to prove it โ€” in the ten minutes before they sit down.

How your data is protected

  • Stored in the EU Documents and AI processing stay in Stockholm. Nothing leaves the EU.
  • Encrypted before storage Encrypted with a key our cloud provider does not hold.
  • AI reads, people decide Suggestions only โ€” your reviewer approves every document.
  • DBS destroyed at 6 months Per the DBS Code of Practice. The record of the check is kept.
  • Your data, exportable Export everything at any time, on any plan.
  • UK GDPR โ€” DPA included Processor agreement and sub-processor list published.

Read how this works in detail โ†’

Building a CQC training matrix โ†’

What inspectors look for, and how to put one together.

Know why, not just who

Every staff chasing tool tells you who has not sent their documents. You already know that. What you cannot see is why โ€” and the four reasons need four completely different responses.

Stuck, and what would help (illustrative)
  • J. Smith
    Check the address โ€” nothing is reaching them.
    Email bounced
  • A. Patel
    The email is not landing. Try a call or a text.
    Never opened the link
  • K. Johnson
    They saw it and stopped. Worth asking what got in the way.
    Opened, sent nothing

Sending another reminder fixes exactly one of those three. The other two need a corrected address and a phone call โ€” and until you can tell them apart, you are guessing which.

Before you start

We already track this in a spreadsheet. Why change?

A spreadsheet tells you what you typed in. It doesn't chase the certificate, warn you 60 days before it expires, or produce a dated pack when CQC ask. You can import what you already have and keep the spreadsheet until you're satisfied.

What happens to our data if we leave?

You can export everything โ€” records and original documents โ€” at any time, on any plan, without asking us. If you cancel, your data stays available for 30 days before deletion.

Is it secure enough for DBS certificates?

Documents are encrypted before they're stored, so they're unreadable without the key. Access is restricted per company with an audit trail of every view. DBS certificates are never sent to any AI service, and are automatically destroyed after six months in line with the DBS Code of Practice โ€” the record of the check is kept.

Do our staff need accounts?

No. Each person gets a private link and uploads from their phone. No password, no app, and the portal is available in 15 languages.

How long until we're actually using it?

Your sector's document requirements are pre-loaded, so most teams add their first staff members in one sitting. There's a 30-day trial and no card required, so you can find out before paying.

See what inspection-ready staff records look like.

Join care providers across the UK who've replaced email chains and shared folders with a system that keeps them covered.

Start your 30-day free trial

No credit card required · Cancel anytime · Set up in one sitting

Free resource

Free Care Compliance Checklist

Every document your company must hold, every role requirement โ€” with the regulation that mandates each one. Enter your email and we'll send the PDF instantly.

One PDF, no spam, unsubscribe any time.